Function - Operations
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Inviting applications for the role of a Customer Care Specialist with Finnish language.
- Response to customer inquiries via e-mail, phone, chat
- Order processing in customer service systems which includes orders entry
- Service administration
- Billing inquiries which includes price quotations, price checks and item quantity
- General administration, which includes customer files and sales contracts maintenance
- Very good knowledge of Finnish, min B2
- Communicative level of English.
- Good MS Office (especially MS Excel) knowledge.
- Analytical thinking and ability to learn fast
- Personal culture and familiar to deal with clients in an accurately manner
- High motivation and self - starter
- Attractive salary
- Stable job offer - employment contract
- Various trainings (initiating, soft skills)
- Possibly of development
- Benefits (Insurance, Luxmed, Multisport, Lunch pass card, additional vacation days, biking policy)