Customer Service Specialist with Catalan

Customer Service Specialist with Catalan
Miejsce pracy: woj. dolnośląskie

Fully remote offer


Your daily tasks:

  • Providing the highest level of customer service (Chat/E-mail/Phone);   
  • Answering incoming calls and meeting targets set by the Client and management;  
  • Following company policies and procedures, ensuring quality;   
  • Performing daily tasks in an efficient and timely manner;   
  • Achieving quality goals for calls and customer satisfaction. 

What do we expect from you?

  • Language: Proficiency in Catalan (C1) and English (C1);  
  • Experience: Customer Service experience is mandatory, cool if you have experience in sales;   
  • Technology: Knowledge of MS Office and developed computer skills;   
  • Personality: Motivated and enthusiastic;

Youre a good candidate if you have:

  • Ability to prioritize and plan;    
  • Independence AND ability to work with minimal supervision;  
  • Ability to solve problems;  
  • Attention to detail;   
  • Sales skills;   
  • Soft skills. 

Working conditions:

  •  Type of contract you choose yourself;  
  •  Base salary + bonuses;   
  •  Fully remote work (you have to live in Poland)

What else should you know?

  • Co-financing for eyeglasses and holidays, employee referral program, vouchers for various occasions (Christmas, Childrens Day, etc.);  
  • We offer private Medicover healthcare;  
  • Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle; 
  • Professional development through training and cross-location cooperation at the international level. 
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Application submission signifies the applicants agreement to process the personal data contained in the application for the purposes necessary for the recruitment process in accordance with Foundever privacy policy.