Our client is an international production company which, expanding its presence in Europe, decided to launch a new office in Wroclaw. We are looking for candidates ready to take up the position:
Customer Service Specialist with French or Italian
Wrocław
Your responsibilities
- General administrative duties working to departmental and business needs;
- Support basic administration of the website and internal systems;
- Ensuring high quality of data and content added to them;
- Maintain communication on a daily basis with customers and take action in order to respond on their needs;
- Answering incoming telephone, online chats and customers emails;
- Give feedback to customers regarding the status of their orders.
Our requirements
- Very good knowledge of English and French or Italian;
- Readiness to work in a 2-shift system: 08:00-16:00 and 11:00-19:00 (first shift partially and second shift fully remotely);
- Customer service oriented attitude;
- Excellent communication skills;
- Experience in working in a similar position will be an asset, although it is not necessary;
- Willingness to undergo 2 weeks of training at the companys headquarters.
What we offer
- Attractive salary, adequate to your skills;
- Possibility of continuous improvement of your qualifications;
- Providing comprehensive training at the companys headquarters conducted by experienced managers;
- Work in a dynamic international work environment with future growth possibilities.