Service Transition Lead


Service Transition Lead
[online recruitment]
Location: Wroclaw
Reference number: VR-54093
Project Description:

Youll be working as a part of Level 2 team in TOC organization, which supports a platform called NEO and will be responsible for driving the service transition of NEO hosted on-prem services to the cloud . Neo is a cross-asset digital banking platform. Clients and staff can access a comprehensive suite of products and services covering the full investment lifecycle from the convenience of a single interface. The Level 2 team is responsible for supporting the core platform and work towards onboarding asset classes with the focus on enhancing the technologies which will benefit the various businesses within the bank. The team works seamlessly with colleagues, developers, business analysts and project managers to identify and implement improvements to support procedures and tools to further enhance the availability and stability of this mission critical platform.

Responsibilities

Do you have a knack for technology? Are you at your best when supporting others? Are you looking to work in a fast paced dynamic environment? Were looking for someone like that to:

  • Drive service transition of UBS NEO (UBSs cross asset digital platform) services in collaboration with the UBS NEO PMO and Product Management team to the cloud
  • Own service transition processes and ensure these are communicated and followed throughout the lifecycle of the project
  • Support the delivery of key requirements as defined in the service transition framework by providing ongoing support and expertise
  • Ensure all processes comply with bank defined security and technology standards
  • Ensure all service design and end to end support models are reviewed and implemented for any changed or new services
  • Chair service readiness reviews and make recommendations on go-live, early-life support and service acceptance
  • Liaise with Business and IT stakeholders regularly to track and communicate project deliverables
  • Maintain the Service Risk Register
Skills
  • Previous experience in service transition and service design with a strong focus on asset and configuration management, capacity management and change management
  • Previous/hands on work experience with transitioning services to the Cloud( Microsoft Azure/AWS)
  • Reviewed and influenced design, architecture, standards and methodologies across a distributed

platform and infrastructure technology stack

  • Strong communication, problem-solving and synthesizing skills (you know how to figure stuff out)
  • Experience in risk management, continual service improvement and stakeholder management
  • To ensure new systems / services deployed can be integrated to existing monitoring and management tools so that the performance of the service and deviations from normal are easily anticipated and instrumented.
Our offer
Career and Professional Development
  • International projects for clients all over the world
  • Competitive salary
  • Individual development plan
  • Managerial Targeted Training programs
  • BRIDGE Mentoring Program
  • Luxoft Training Center
  • Language Classes
  • Self-learning online library
  • Global Relocation Program
  • Internal Mobility (a chance to gain experience in varied projects and technologies)
  • Professional communities for knowledge-sharing (Agile, Tech, Business)
Well-being
  • Group Life Insurance
  • Travel Insurance
  • Private Healthcare (dental care, unlimited consultations of specialist physicians)
  • Medical costs reimbursement for employees
  • Benefit Program (Cafeteria and Multisport Card)
Work-Life Balance
  • LuxGood Program (a wide range of health and well-being initiatives)
  • After-hours groups (sport, trips, board games, cultural activities)
  • Company and Team events
  • BeLux - discount offers program (banking, car leasing, other)
  • Convenient locations in modern offices
Career and Professional Development
  • International projects for clients all over the world
  • Competitive salary
  • Individual development plan
  • Managerial Targeted Training programs
  • BRIDGE Mentoring Program
  • Luxoft Training Center
  • Language Classes
  • Self-learning online library
  • Global Relocation Program
  • Internal Mobility (a chance to gain experience in varied projects and technologies)
  • Professional communities for knowledge-sharing (Agile, Tech, Business)
Well-being
  • Group Life Insurance
  • Travel Insurance
  • Private Healthcare (dental care, unlimited consultations of specialist physicians)
  • Medical costs reimbursement for employees
  • Benefit Program (Cafeteria and Multisport Card)
Work-Life Balance
  • LuxGood Program (a wide range of health and well-being initiatives)
  • After-hours groups (sport, trips, board games, cultural activities)
  • Company and Team events
  • BeLux - discount offers program (banking, car leasing, other)
  • Convenient locations in modern offices
Please send your CV with consent for processing your personal data for recruitment purposes using the below button
APPLY
Informujemy, że administratorem danych jest Luxoft z siedzibą w Krakowie, ul. Bora Komorowskiego(dalej jako "administrator"). Masz prawo do żądania dostępu do swoich danych osobowych, ich sprostowania, usunięcia lub ograniczenia przetwarzania, prawo do wniesienia sprzeciwu wobec przetwarzania, a także prawo do przenoszenia danych oraz wniesienia skargi do organu nadzorczego. Dane osobowe przetwarzane będą w celu realizacji procesu rekrutacji. Podanie danych w zakresie wynikającym z ustawy z dnia 26 czerwca 1974 r. Kodeks pracy jest obowiązkowe. W pozostałym zakresie podanie danych jest dobrowolne. Odmowa podania danych obowiązkowych może skutkować brakiem możliwości przeprowadzenia procesu rekrutacji. Administrator przetwarza dane obowiązkowe na podstawie ciążącego na nim obowiązku prawnego, zaś w zakresie danych dodatkowych podstawą przetwarzania jest zgoda. Dane osobowe będą przetwarzane do czasu zakończenia postępowania rekrutacyjnego i przez okres możliwości dochodzenia ewentualnych roszczeń, a w przypadku wyrażenia zgody na udział w przyszłych postępowaniach rekrutacyjnych - do czasu wycofania tej zgody. Zgoda na przetwarzanie danych osobowych może zostać wycofana w dowolnym momencie.
APLIKUJ TERAZ

TOP